Hear What Our Clients Say About Us
“Adam is a rockstar! Always quick to take care of our tickets. Thank you!”
Samantha
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“James is always so helpful and quick to respond. He was able to get the new sensor set up. I give him a 10 plus rating!!!“
Stacey
“James always provides fast, efficient, and friendly service! 🙂 He figured out and resolved my problem so I could get back to work quickly!“
Karen
“I’m very inexperienced digitally. But Dyllan was very patient and remotely got the app installed on my laptop and endured a lot of silly Boomer questions”
Mark
“Before Silicon Plains it was a stressful event anytime we had to make a call to our provider, we never knew how fast they would react. Working with Silicon Plains we have achieved a much quicker response time…”
Michael Schmitz, Schmitz-Holmstrom, LLP
“Our specialty is aviation, not cyber security. Before working with Silicon Plains the IT process was stressful and was always a worry. What Silicon Plains has done for us is provide national level of service but scaled locally.”
Jon Simmers, Bismarck Aero Center
“We have been with them for about 5 years now. They have been nothing short of exceptional. They have great communication, very thorough and customer service bar none. They are always so quick to remote in and fix problems when they arise. I also love their core values: they are truly the only one in the industry that is customer focused. Many of the companies we have used in the past were so focused on nickel and diming us but not them. I love them so much that even being in Seattle I would still use this fantastic company more than anyone else in my own state. Thank you for all that you do, you truly care, and that can only be felt by the people you provide this wonderful care to. Always a raving fan because of you and your team.”
Dr. Lamba, Stellar Kids Dentistry
“They are awesome! We have 4 pediatric dentistry/ orthodontic sites and they manage all of them. Their service is prompt, professional and highly skilled. We have been with them for several years now and the thing I appreciate the most (and probably take for granted at this point) is how well they understand our network. We have imaging software, network security, CBCT, PMS, movie players, VOIP phone, and numerous third-party vendors tapping into our system. Yet, they are smart enough to manage them all. It took very little time for them to learn our system and now little time is wasted to put out fires and keep everything current…”
Dr. Kahlon, Stellar Kids Dentistry
“We didn’t have an IT department before we were attacked by Ransomware. After explaining our situation, they were able to restore our data. We’ve been a client ever since. They continue to keep our data and PC’s secure. We feel that their team is an extension of our business.”
Debie & Brit, Radiant Laboratories
“They provide us the freedom to focus on what we do best and not IT work. Their number one asset is their responsiveness. Tickets are responded to immediately or at least same day. When you call, the team knows you and your company. It’s easy to feel like you are the only client. Working with them is building a strategic partnership that allows your business to succeed, rather than just checking a box.”
Daniel & Mary, DL Engineering
“They are such a huge improvement over our last IT service company. We have had little to no down time at all. We have only had our Citrix service go down twice in the last two years as compared to a once a week previously. One of the two times, was user error. I appreciate that they always keep us up and running. Do you ever have any problems? Do you want perfection? Go with them.”
Gary, Ready Care Industries
“SP has fast and excellent service when needed most and they provide a peace of mind to my practice. I’ve been with SP for 7 years and they are professional and reliable. I have never had the need to try someone else.”
Dr. Oltean, Tower Dental
“Our practice is now running more efficiently which translates to better patient care. They have excellent customer service and timely follow through on requests. I highly recommend them as the entire team is knowledgeable, efficient, and the quality of service is unrivaled!”
Dr. Lee, Bloom Pediatric Dentistry
“They provide a well-organized, comprehensive strategy to help manage our office’s IT needs. Delivered with a personal touch, custom fit for each client. Their response time is unmatched and they have great follow through to make sure the problem is resolved. They are more professional and have a greater depth of knowledge to help manage all IT needs- not just computers! They help manage intraoral cameras, scanners, printers, digital x-rays, data, HIPAA, etc., AND computers!”
Dr. Medaugh, Able Dentistry
“With families entrusting us with the care of their loved ones, it’s paramount that we maintain the sanctity of our residents’ data. Silicon Plains has become an indispensable partner, providing cybersecurity measures tailor-made for facilities like ours. We are confident in our digital safety like never before.
Our long-term care center has patient data that is both sensitive and critical. Silicon Plains has provided us with robust cybersecurity measures ensuring uninterrupted operations. Their specialized knowledge in healthcare cybersecurity is truly unparalleled.“
Robert Sheckler, Strasburg Care Center
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Silicon Plains, LLC
HEADQUARTERS
Silicon Plains
2219 E. Main Ave
Bismarck ND 58501
PHONE
888.732.3655
sales@siliconplains.net