by Dan Polk | Mar 20, 2026 | Administration and Support, Process
Spring cleaning usually starts with closets, but for most businesses, the real clutter isn’t just on a rack. Sure, it might be on a server rack, but it could also be sitting in a storage room or a back office, or even in a pile labeled “we’ll deal with that later.”...
by Dan Polk | Mar 20, 2026 | Administration and Support, Business Services, Executive
April 1 comes and goes. The pranks and fake announcements that have you second-guessing everything on April Fools Day disappear. Unfortunately, scammers don’t get the memo. Spring is one of the most productive seasons for hackers. Not because teams are careless, but...
by Dan Polk | Dec 19, 2025 | Administration and Support, Business Planning, Business Services, Executive
In our fast-paced world, downtime isn’t just a technical term—it’s a reality that touches everyone. Whether it’s a power outage, a slow internet connection, or a delayed service, interruptions can throw off our routines and create unexpected stress. What Does Downtime...
by Dan Polk | Oct 29, 2025 | Administration and Support, Executive, Technology
The holidays are stressful enough without technology tripping you up. Customers are trying to squeeze in last-minute errands, employees are juggling family schedules and everyone’s expectations are cranked up to 11. The last thing you want is to accidentally frustrate...
by Dan Polk | Oct 29, 2025 | Administration and Support, Business Planning, cybersecurity, Executive, Non-Profit
Even in good times, scammers circle around generosity. But during the holidays, when giving increases and emotions run high, they truly pounce. A few years ago, a massive telefunding fraud was shut down after authorities discovered that the perpetrators had made 1.3...
by Dan Polk | Aug 25, 2025 | Administration and Support, Business Planning, cybersecurity, MS 365, Switching IT Providers
There are many common myths when it comes to cybersecurity, and, unlike harmless stories, these myths can leave you with gaping holes in your company’s cybersecurity defenses. Here are five common myths and the truth behind them. Myth #1: It Won’t Happen To Us....