Is Your Current Computer Guy Causing You To Need One Of These?
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Does he take forever to call you back and respond to your requests?
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Are you paying him good money to keep things working, but are STILL having constant problems, slowness and other recurring issues?
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Are you worried he’s not backing up and securing your network?
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Does your head hurt from having to deal with the hassles?
Are you sick and tired of constant I.T., phone and computer problems interrupting your day, frustrating you and your team?
If so, I have the solution that will make I.T.-related issues one headache you NEVER have to deal with again.
My Name Is Dan Polk, Co-Owner and CEO of Silicon Plains
We specialize in cybersecurity and help desk support for business across the country with friendly, knowledgeable techs who will put you at ease and resolve your I.T. problems quickly and efficiently. Chances are you’ve never heard of me or my company before, but when you finish reading this letter, you’ll be glad you finally have.
Why can I make such a bold statement?
Because almost every small business CEO I talk to will confess that their current computer support person – whether it’s a friend who’s good with computers or a “professional” I.T. company – is NOT completely delivering the level of service they want. Therefore, they are forced to deal with ongoing technical issues and worry that their network is NOT secure from hackers, ransomware, extended downtime and a range of data-erasing disasters. Clearly this is unacceptable!
Isn’t It Time To Finally Get Rid Of This Headache?
Although the notion of providing reliable, affordable, full-service computer support isn’t an amazing concept, it still surprises me how many computer technicians don’t get it right. Therefore, I understand if you’re skeptical about our claims. My guess is that you’ve been disappointed, even burned, by other I.T. guys in the past.
How Does Your Current I.T. Guy Stack Up?
Take this quiz to find out!
How can you tell if you are receiving poor or substandard service? How do you know if your I.T. company or computer guy is doing everything possible to secure your network and prevent expensive disasters? If your technician does NOT score a “yes” on every point, you could be paying for substandard support and jeopardizing your data and network’s security!
- Do they answer their phone LIVE and respond to emergencies promptly?
- Are they easy to reach and highly responsive (responding same day) when you need them for non-emergencies?
- Do they proactively monitor, patch and update your computer network’s critical security settings daily? Weekly? At all? How do you know for sure?
- Do they offer proof that they are backing up ALL your data, laptops and devices?
- Do they meet with you regularly (at least once a quarter) to report what they’ve been doing, review projects and offer new ways to improve your network’s performance instead of waiting until you have a problem to make recommendations?
- Do they provide detailed invoices that clearly explain what you are paying for?
- Do they explain what they are doing and answer your questions in terms that you can understand, NOT in “geek speak”?
- Have they proactively discussed cybersecurity with you, and made recommendations for better protecting your network from ransomware?
- Have they provided you complete network documentation, or do they hold the “keys to the kingdom” refusing to give you admin passwords?
- Do they offer any guarantees on their services?
- Do they arrive on time and dress professionally?
- Do you look forward to seeing them, working with them, or do you cringe every time you have to make that call?
Silicon Plains, LLC
HEADQUARTERS
Silicon Plains
2219 E. Main Ave
Bismarck ND 58501
Phone
Sales: 888.732.3655
CO Service: 720.445.9860
ND Service: 701.390.9876
sales@siliconplains.net