The highest standards

We are a best-in-class Managed Services Provider (MSP). We deliver the services below (and more!) for a single, consistent monthly investment. No labor fees, no surprise costs, it’s all included and it’s all proactively managed.

Business Analysis

We’ll perform an end-to-end analysis of your computers, servers, networks and security, then identify where improvements could be made.

Proactive Computer Support

Your PCs will be regularly cleaned and maintained for high performance using our comprehensive, standardized management system.

Mobile Device Support

Need better control over smart phones and tablets?  We’ll install software that tracks location, data use and more while allowing you to remotely wipe, lock, configure and secure mobile devices.

Computer Hardware

Whatever you need, we can get it quickly and at competitive prices.  Don’t want the capital expense?  We’ll include hardware in your agreement!

Cloud

Move servers, software and more to our cloud solution for a great way to save money and make your network faster, your data more safe and your employees more productive.

Security & Anti-Virus

Your firewalls, networks and remote users will be protected from attackers and viruses.

Managed Printing

From big color laser copiers to small inkjets, we’ll provide printers, toner, maintenance and support for your paper printing needs.

Network and Wireless

We’ll keep intruders out and make sure your wired and wireless networks are fast and predictable.

HelpDesk Services

Call, e-mail or send us a ticket using our app and you’ll get a quick response from technical experts, day or night.

Full IT Asset Management

Don’t know what you have, how old it might be or what to replace when?  We will, and we’ll send you a report.

Quarterly Strategic Meetings

Regular meetings with your leadership team to lay out what happened and what’s next for your business IT.

Remote Monitoring

We have an extensive Network Operations Center staffed by our top technical experts watching your computers, servers and networks.  The slightest glitch sends them into action.

Enterprise E-mail

Virus-free, fast e-mail with HIPAA and PCI compliant encryption and archiving that “just works” whether it’s on your desktop computer, your cell phone or over the web.

Computer Backup

Encrypted, complete backups that support your company’s Disaster Recovery and Business Continuity plans.

Vendor Management

Your vendors become our vendors.  We’ll work with your Line of Business software vendors to perform upgrades and troubleshoot issues.

…and Custom Software Development

We have an in-house team of software developers who can turn business process into time saving computer programs. We use industry standard methods of documentation and follow best practices when coding solutions. This means you can expect quality software that perfectly fits how you do business!

Contact Silicon Plains today for a quote